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Contact Us

 

 

Orders, Payment & Terms of Sale:

  • Orders can be placed directly at Shows and Militaria fairs see our show dates page link.

ShowDates

  • Or Email us via:

Sales @ HTC-

 

 

 

 

 

 

 

Payment
[Postage & Delivery][Refunds & Returns][General]
We Accept The Following Methods of Payment, These are Non-Negotiable:
UK Rest Of The World
  1. Cash in GBP(£), USD($)*, EUROS*
  2. Pound Sterling Cheques that clear through Mainland UK banks (*)
  3. UK Postal Orders Crossed(*) or Uncrossed
  4. Credit/Debit cards via paypal

Cheques should be made out to Harrison, Tent & canvas (Reproductions)
All goods are only dispatch once the cheque has fully cleared (5 - 7 working days after receipt)
There is a handling surcharge of £1.50 for allcash payments madein USD($)and EUROs, this surchargeis non-negotiable.
Crossed postal orders are processed in the sae way as cheques please see above.
  1. Cash in GBP(£), USD($)*,EUROS*
  2. Credit/Debit cards via Paypal  

(*there is ahandling surcharge of £1.50 for allcash payments madein USD($)and EUROs, this surchargeis non-negotiable)

UK & Rest Of The World

  1. We will not dispatch item until full monies have been received
  2. It is the customers responsibility to post payment via the correct postal method, we will not be held responsible for non receipt of payment, we would recommend using a recordable or traceable postal service but please contact your own postal service for advise for the most suitable method
  3. If paying for an item in cash via USD or Euros, please ensure you convert the amount from GBP(?) accurately to allow for the exchange rate, a currency converter we would recommend is www.xe.com.
  4. We will not dispatch item until full payment has been received, any queries about the amount charged should be raised with us prior to sending payment.
Postage and Delivery
[ Payment][Refunds & Returns][General]
UK Rest of the World
  1. Delivery Takes between 1 to 3 working days after notification of dispatch
  2. On the rare occasion the parcel goes missing we will send a replacement out after the 15 days have passed for the Royal Mail to search for the parcel. Please Note this timescale is set by Royal mail and not by us.
  1. Delivery Takes between 5 to 8 working days after notification of dispatch
  2. We will not under or over value an item or wrongly describe contents of parcel on customs declaration form, this includes misrepresentation of item as a gift.
  3. On the rare occasion the parcel goes missing we will send a replacement out after the 25 days have passed for the Royal Mail to search for the parcel. Please Note this timescale is set by Royal mail and not by us.
UK & Rest of the World
  1. All Items will be shipped via a relevant postal service that covers for loss or damage no extra charge will be made for this unless a different postal service from those that we offer is requested
  2. It is the customers responsibility to ensure the delivery address is correct at time of ordering, we will not be held responsible for non-delivery of an item caused by incorrect delivery address details
  3. For special projects or non standard colours ordered normal lead times do not apply, but we will notify customer how long the time will take for both manufacture and dispatch
  4. Our normal shipping days are Tuesday and Friday, all orders received before Midday on Monday will be dispatched on Tuesday, the cut off for shipping on Friday is midday on Thursday.
Refunds and Returns
[ Payment][ Postage & Delivery][ General]
UK & Rest of the World
  1. Please read our postage section on this page for items that are lost in the post
  2. If upon receipt of item you decide that you no longer want the item please notify us within 48 hours of receipt of purchase, clearly stating the reasons why you want to return the item, you can do this either by telephone or email. A returns number will be issued which must be clearly labelled on the return parcel accompanying the return parcel there should be a written and signed letter stating the reason for return. We will not accept any parcel returned to us without a returns reference number
  3. All items must be returned in the same condition as they were originally dispatched from us.
  4. Return postage costs are the responsibility of the customer, we will not refund return postage unless we have made an error i.e. dispatched incorrect item. The return postal method should match or be the equivalent postal service as we dispatched the parcel originally.
  5. We reserve the right to send a replacement item instead of refund, in special circumstances we can refund but that must be discussed at the point of notification of return.
  6. Please make sure before buying any item you fully read all descriptions and check photos and ask any questions you feel are necessary prior to buying the item.
General
[ Payment ][Postage & Delivery][Refunds & Returns]
UK & Rest of the World
  1. We reserve the right to amend and change the terms and conditions without notice, the current terms and conditions will always be available on this this page.
  2. We reserve the right to refuse a sale or custom of any person or persons without explanation or reason
  3. All items are reproductions unless stated otherwise
  4. We do not enter in technical or historical debate over any aspect of our products
  5. All items are manufactured as close as possible to the original, however due to the length of time elapsed since 1945 certain minor changes to materials used is unavoidable
  6. All Fabrics, Webbings andEdgingused in the construction of our products are 100% Cottonand are naturally dyed by our suppliers. This should be taken into consideration if you wash or products, They will lose colour if washed using modern methods in the same way as an original item. We will not be held responsible for any loss in colour or damage done to item through washing it.
  7. Fabric colours may vary slightly from batch to batch due to being naturally dyed materials
  8. Some items we reproduce were made in more than one weight of fabric or style of material depending when the item was originally manufactured and/or by whom it was originally made. If you require clarification or which type we reproduce of a particular item, this must be done prior to placing your order
  9. All items are produced for the purpose of living history, re-enactment or collecting, they are not designed for actual combat use.
  10. All items are clearly marked HT&C plus an appropriate date, this is done for the purpose of promoting our companies brand name and for the purpose of authenticity only and is no way done to fool the collector into thinking item is original
  11. We will not be held responsible for third parties reselling items manufactured by us as original
  12. We will not alter markings on products for any order
  13. We will not be held responsible for miss use or abuse of product resulting in product failure or incorrect end usage
  14. All pictures, text and technical information which is original to this website remain the property ofHarrison Tent & Canvas (reproductions) and cannot be used or reproduced by any means digital, electronic or mechanical by any person or persons without prior permission from us.
  15. This website contains no malicious content or activity.
  16. All personal information stored by us about customers is fully confidential and will not passed to any third party except when instructed to by law.

By Placing an order with us you are agreeing to the above terms and conditions

All the above terms and conditions are full and final